“We retained TSERGAS Human Capital to assist us in navigating the complex landscape of human resources and I can confidently say they’ve been an invaluable partner in our journey. The expertise and dedication demonstrated by Effie and Cierra have helped transform our organization.

The team at TSERGAS HC undertook a comprehensive HR Audit so that we could better understand our unique challenges and tailor our strategies accordingly.

Throughout our time together, TSERGAS HC provided clear and concise advice on a variety of topics from conflict resolution and policy implementation to resourcing and performance management.

If you’re looking for a partner in Human Resources who genuinely has your best interests in mind, you’re looking for TSERGAS Human Capital ”

Cale Smith, Vice-President, Contracts and Controls, Morris Group of Companies

David Léger, CEO, Library Services Centre (LSC)

Lisa McDonough, Board Chair, Library Services Centre (LSC)

“ We engaged TSERGAS Human Capital to complete a human resources review, develop a new organizational structure and job descriptions commensurate with roles and responsibilities reflecting the new structure; and to provide an implementation plan. Effie provided excellent strategic advice and Cierra interviewed our board and team members to gather information and to gain a thorough understanding of our operations and functions, to enable her to complete the work. We are extremely pleased with the final products and hope to continue our engagement with TSERGAS Human Capital for our future human resources needs. Not only did Effie and Cierra deliver everything we asked for on time and on budget, their values of equity and inclusion and feminist perspectives align with our organization. This made the engagement all the more successful. ”

Nuzhat Jafri, Executive Director, Canadian Council of Muslim Women (CCMW)

“I have the privilege of working with Effie Tsergas and her HR consulting team. After many frustrating experiences with staffing/recruiting agencies with no real value, we moved to a Fractional HR Support Team (Effie Tsergas). We won’t look back. Effie and her team consistently provide value throughout the process. They care. From the initial review and the first interview, they guide you throughout the process. They work with our existing team to determine culture and fit. This is not a race to the finish but a well-thought-out strategy that aligns with our organization. HR is the most critical focus a company should invest in. TSERGAS Human Capital is professional, accessible, and relevant. Effie and her team make us a better company. TSERGAS Human Capital will continue to support our hiring and HR efforts.”

Ernie Sherman, President, Fuelled Networks Limited

“Orkestra is a logistics technology and services company in the late start-up, early scale-up phase. One of our challenges is to design and deploy robust processes to scale successfully.

TSERGAS Human Capital is a key partner to achieve our objectives for talent management. Effie and her colleague Cierra are doing an amazing job and it is a pleasure to work with them.”

Heiner Murmann, CEO, Orkestra SCS

Samantha Seabrook, Managing Partner

“ In one of my previous roles as a Financial Controller, I had the pleasure of working with Effie Tsergas. I have never met a more effective HR Professional than Effie. Effie helped the organization not only with HR Strategic planning and day to day workforce management, but also with the Company’s overall business strategy which made the organization a stronger, happier and more resilient workplace. By finding the right talent, coaching, mentoring and strategically positioning great professionals in the right place, Effie was the main contributor to the Company’s growth. She has also been a great mentor to me as well as to many others. She is admired by many as she is a strong advocate for always doing what is right. She practices what she mentors – positive organizational behavior and HR Best Practices. Her powerful energy inspires different generations and her meaningful speeches are impactful because she provides tips and advice for everybody: employers and employees alike. She is an example, not only for me, but for many women. Her transparent and authentic leadership style; and her coaching techniques have helped change people’s lives in an incredibly positive way. I am immensely proud to be considered part of Effie’s professional network and I would never go to, or consult with, any other HR Professional. ”

Juanita Cortes, Director of Finance

“ Effie has been with GreenSaver at a challenging time of complex business and organizational growth, and assisted us with all aspects of HR management. She is extremely well organized, communicative, passionate about the organization and the people she works with, and will follow through to get things done. She works well across the whole organization, whether it involves interactions with C-Level executives, management or staff. She has been very effective in analyzing our situation, recommending changes and then assisting us in practically implementing them. Her biggest achievement has been in finding and recruiting a large number of excellent people to join our organization, and contribute to its success. I warmly recommend Effie, especially for smaller to mid-size organizations, who can most effectively benefit from her skills and experience. ”

Vladan Veljovic, President & CEO

“ When I think of the perfect word to describe Effie, only one word comes to mind – effervescent! Whether she is embarking upon a new project, or following up just to find out how you are, Effie is one of those rare treasures in business: personality plus, and the brains to pull it off. Having had the pleasure of working with Effie over the past year, I find her not only to be a dedicated, talented professional, but a warm and genuine person. As a recruiter, she learns the culture of your business, and exactly what you need. Understanding the whole picture, she is dutiful about ensuring you have the top candidate on your slate, leaving no stone unturned to do so. When you work with Effie, you are quite simply – working with the best. ”

Natalie MacDonald

“ I met Effie through a recruitment process and, over time, came to know her as a highly knowledgeable and consummate HR professional, with a genuinely warm and engaging personality to boot! Effie takes the time to obtain a thorough understanding of both, the recruiting client and prospective candidates, to ensure there is the best possible “fit” for both sides. Her extensive experience in human resources, companies and people allows Effie to effectively guide candidates through the recruitment process in a way that aligns that individual’s professional skills, personality and values with the hiring client for a maximally successful work relationship. I have thoroughly enjoyed working with Effie and couldn’t be happier with her expert guidance and professional counsel for my career! ”

Karina Pogosyan, Associate Lawyer

“ I’ve had the great pleasure and privilege to be trained by Effie. Her breadth of knowledge within the human resources field, and her knowledge of human behaviour is truly incredible. From conception, the guiding principles on how to operate and be successful in a professional environment are thoughtfully articulated. Her dynamic personality and methodical delivery of HR services, implementation of processes, planning, and day to day execution noticeably stand out. Effie’s passion, dedication, and professionalism to do great work for the greater good of a company is unrivalled across every industry sector. In the depths of crisis and change, Effie’s logical, pragmatic yet human approach to “get it done” is exactly that. She gets it done. Effie is a true pioneer of, and for, excellence. TSERGAS Human Capital should be your one-stop HR shop. ”

Kayla Ragone, Performance Manager

Ina Tsinman, Managing Partner

“ Cierra has quickly become my go-to person for honest, real, and practical advice. She is a big picture thinker and is incredibly perceptive of the evolving needs of the workplace. As the owner of multiple businesses, it is sometimes difficult for me to focus on more than just “putting out fires” as they arise. Cierra is able to see beyond the immediate challenges and always looks 10 steps ahead before recommending a course of action. She is a high-class professional who genuinely cares about her work and those who she works with. When you work with Cierra, you are guaranteed to receive high-quality service and reliable solutions. ”

Jeremy Wills, Managing Director

Ryan Edmonds

Howard Levitt, Senior Partner

Daniel Lublin

“ I love working with Cierra! When I first started my business two years ago, I brought Cierra on to assess our current business strategy and identify improvement opportunities that would help us achieve our business goals. In developing our improvement plan, she considered all possible variables impacting the business and was able to present us with a blueprint for sustainable growth. Right away, she implemented more efficient and effective workflow processes that played an essential part in our success and allowed us to focus on the aspects of the business that we are good at. Two years later, Cierra, again, has played a tremendous role in helping our business thrive. In response to the COVID-19 pandemic, Cierra developed our Return to Play Policy which allowed us to continue doing business as normal during a time when many in our industry were forced to close their doors permanently. Our business would not be where it is today if it weren’t for Cierra. She played a vital role in us being able to meet our business objectives and we will continue to work with her for as long as she is willing to work with us! She is fantastic to work with, and I would highly recommend Cierra to anyone starting a new venture, or who is looking for trusted support in whatever they do. ”

Zakariae Mahrady, Founder & Technical Director

“ As Director of Administration and Human Resources for Levitt & Grosman LLP, Effie was the architect of moving the entire law firm to a new more prominent location in downtown Toronto, addressing all aspects of the transition, from administration, HR and organization, to lease and supplier negotiations. Effie is a strong leader, who has a proven background in organizing, developing and achieving corporate goals fundamental to the success of the business. ”

John Hyde, Founder and Senior Partner